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Entain plans customer care restructuring affecting around 400 jobs

Entain, the owner of Ladbrokes, Coral and BetMGM, is preparing to cut about 400 customer care jobs as the gambling group faces higher UK taxes and the prospect of further increases in duties on gaming machines. The company has started a consultation process that could affect about 20% of its 2,000

September 17, 2026 2 min read
Entain, the owner of Ladbrokes, Coral and BetMGM, is preparing to cut about 400 customer care jobs as the gambling group faces higher UK taxes and the prospect of further increases in duties on gaming machines. The company has started a consultation process that could affect about 20% of its 2,000 customer care roles. Entain Chief Executive Stella David said the proposed changes were intended to...
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